Experience

Research and Usability Consultant

Qualitative Insights – Remote, self-employed | 2017 – Present

Produced qualitatively-driven research to support human-robot teaming experiments, an AR submarine navigation interface, a fundraising
website, and training content delivered in Canada and the Caribbean to support change management projects
User-centered research methods: field visits, persona research, user journeys, wireframing, prototyping, usability testing, UX design principles
Client industries: start-up, human factors, defense, crown corporation, and executive coaching in Canada and the United States
Managing stakeholder relationships, making data-driven recommendations using solution-based methodologies

Human Factors Consultant – UX and Sociology

C3 Human Factors Consulting Inc. – Remote | 2023 – 2024

Conducting human factors and user experience research to optimize interactions between people and technology
Supporting the development of user needs across a range of applications (e.g., mining, Navy, nuclear, AI ethics)
Facilitation of focus groups with users
Site visits for UX research
UI prototyping
Leading a human-centered approach to studies involving human-robot teaming experimentation
Conducting reviews of scientific literature across a range of industry sectors (e.g., military, swarm robotics, AI, emergency management)
Working with cross-disciplinary teams of technical experts, designers, scientists, engineers, artists

Gender and Funding Analyst

Canada Council for the Arts | Summers 2019, 2018

Designed and executed qualitative and quantitative research on gender demographics and funding opportunities for artists
Acted as the liaison for collaboration among research and policy teams
Presented actionable insights to senior leadership and stakeholders in English and French

Professional Training

Group Facilitation Methods | ICA Associates Inc., 2023

Tri-Council Policy Statement Ethical Conduct for Research Involving Humans Course on Research Ethics (TCPS 2:CORE) | Government of Canada, 2018

Education

M. A. Sociology

University of Toronto, Toronto, Canada | 2020 – 2021

Qualitative, quantitative, and quasi-experimental methods

Focus in digital technologies, remote work, and travel

Research assistant – developed an interview guide, designed a recruitment website, and created online content aimed at a general audience for a longitudinal study examining the impact of boot camp programs for diversifying the tech industry

Teaching assistant – sociological theory, including leading tutorials remotely and helping students 1:1, giving and receiving constructive criticism

MA Representative with Graduate Sociology Student Association, Member of the Association of Internet Researchers

B.A. (Honours) Sociology, minors in Gender Studies and Sexuality Studies (High Distinction)

Carleton University, Ottawa, Canada | 2013 – 2019

Focus in qualitative research, Dean’s Honor List, VP of peer support in student association

Publication : Work as Leisure: Digital Nomads and the Transformation of Work

Designed and executed a study on the behaviours and attitudes of remote workers using emergent technologies to live a location-independent lifestyle

Used ethnographic methods, including remote interviews, online qualitative content analysis, and coding output from interviews to tell a story using data

Skills and Interests

Data collection and analysis: Ethnography, interviewing, usability testing, SPSS, Stata, Google Analytics, surveys
Visualization and sound: Figma, Excel, Adobe Suite (Ps, Xd), 3DS MAX, WordPress, FL Studio, camera equipment
Facilitation and communication: Focus groups, English and French, presenting to diverse professionals, MS Office Suite, report writing